Workshop Issues / Fixes

Cannot re-invoice RO after reversal
If the RO was invoiced and reversed and the system does not allow you to re-invoice it again, do the following: If the RO exists on WKROFILE, delete sta...
Wed, 25 Nov, 2020 at 3:59 PM
If SVC Invoice prints no detail / values
Check on the WKRODESC file, the jobnumber should exist there with a description of the work done
Wed, 25 Nov, 2020 at 4:18 PM
If SVC c/n bombs out and you can't authorize for reversal again - RO is sold
Call up the Credit Note on the INVOICE table and enter the original invoice that was reversed in the Customer Ord No field and save.
Wed, 25 Nov, 2020 at 4:20 PM